Job Description
Join our award-winning medical team as the first point of contact for patients and visitors. We're seeking a polished receptionist to embody our commitment to exceptional patient care while managing a fast-paced administrative environment. This hybrid role combines front-desk excellence with vital back-office support in a state-of-the-art facility. Enjoy competitive benefits, professional development opportunities, and a supportive workplace culture in Tucson's thriving healthcare sector.
Responsibilities
- Manage multi-line phone system with professional call routing and voicemail handling
- Greet patients warmly, verify insurance information, and coordinate appointment scheduling
- Maintain organized patient records using EHR systems with strict HIPAA compliance
- Process payments, manage office supplies inventory, and coordinate mail services
- Support administrative staff with data entry, filing, and document management
- Coordinate facility access and visitor protocols for a secure medical environment
Qualifications
- Minimum 2 years receptionist or customer service experience in healthcare preferred
- Proficiency in EHR systems (Epic/Meditech) and Microsoft Office Suite
- Exceptional communication skills with multilingual capabilities a plus
- Strong attention to detail with ability to manage confidential information
- Proven ability to multitask in high-pressure situations while maintaining composure
- Valid Arizona driver's license and reliable transportation
- CPR/First Aid certification or willingness to obtain within 30 days