Job Description
Join our award-winning healthcare team as the first point of contact for patients and visitors. We're seeking a polished receptionist to deliver exceptional service in our state-of-the-art Baltimore facility. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment where your professionalism makes a daily impact.
Responsibilities
- Manage front desk operations including call routing, appointment scheduling, and visitor greeting
- Maintain accurate patient records using our EMR system with 99% data integrity
- Coordinate multi-departmental communications and administrative support
- Process insurance verifications and patient intake paperwork
- Uphold HIPAA compliance and confidentiality standards
- Assist with office supply inventory and vendor communications
Qualifications
- Minimum 2 years professional receptionist or customer service experience
- Expertise in multi-line phone systems and scheduling software
- Proficiency in Microsoft Office Suite and EMR platforms
- Exceptional communication skills with multilingual capabilities preferred
- Strong organizational abilities with attention to detail
- Healthcare environment experience highly valued
- High school diploma or equivalent required