Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Sunrise Medical Group! We're seeking a warm, professional individual to be the first point of contact for our patients. In this vital role, you'll manage a bustling front desk, ensuring exceptional patient experiences while supporting our clinical staff. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Albuquerque's vibrant healthcare sector.
Responsibilities
- Manage patient check-in/out processes efficiently
- Handle multi-line phone system with professionalism
- Schedule appointments and maintain accurate calendars
- Process insurance verification and patient registration
- Maintain clean, organized reception area
- Coordinate with clinical staff for patient flow
- Answer patient inquiries with empathy and accuracy
- Assist with medical records management
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency with medical scheduling software (Epic preferred)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in fast-paced environment
- Basic medical terminology knowledge
- Bilingual (English/Spanish) preferred