Job Description
Join our award-winning healthcare team as the first point of contact for patients at Urban Wellness Center. We're seeking a polished, tech-savvy Receptionist to deliver exceptional front desk experiences in our downtown Portland clinic. This role combines administrative precision with compassionate patient interaction in a fast-paced environment. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities within our growing network.
Responsibilities
- Manage patient check-in/out processes using Epic EMR system
- Handle multi-line phone system with 15+ daily calls
- Coordinate appointment scheduling across 15+ providers
- Process insurance verifications and patient registrations
- Manage office supplies inventory and vendor relationships
- Maintain HIPAA-compliant patient records
- Support administrative tasks including billing inquiries
Qualifications
- 2+ years front desk experience in healthcare setting
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and conflict resolution skills
- Ability to manage multiple priorities in high-volume environment
- Detail-oriented with strong organizational abilities
- Basic medical terminology knowledge required
- Valid Oregon driver's license preferred