Job Description
Join our dynamic healthcare team as the first point of contact for patients and visitors at Desert Oasis Medical Center. We're seeking a polished receptionist to create exceptional first impressions while managing administrative operations with precision and warmth. This role offers competitive compensation, comprehensive benefits, and opportunities for professional growth in a supportive environment.
Our ideal candidate thrives in fast-paced settings, possesses exceptional communication skills, and takes pride in maintaining a welcoming atmosphere. If you're passionate about delivering outstanding patient experiences and possess strong organizational abilities, we encourage you to apply.
Responsibilities
- Manage multi-line phone system with professionalism and efficiency
- Coordinate patient check-in/check-out processes using electronic health records
- Handle appointment scheduling and calendar management for multiple providers
- Process insurance verification and collect patient payments
- Prepare and distribute correspondence, memos, and office communications
- Maintain clean, organized reception area and office supplies inventory
- Assist with medical records requests and confidentiality compliance
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years of receptionist or administrative experience in healthcare setting
- Proficiency in Microsoft Office Suite and EHR systems (Epic preferred)
- Exceptional verbal/written communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in high-pressure environments
- Knowledge of HIPAA compliance and confidentiality protocols
- Spanish fluency highly desirable