Job Description
Join our dynamic healthcare team as a Part-Time Patient Services Coordinator at HarborView Health Partners. This role offers the perfect blend of administrative expertise and patient care in a fast-paced Boston medical practice. We're seeking a compassionate professional with exceptional organizational skills to support our growing patient community while enjoying a flexible schedule.
Responsibilities
- Manage patient scheduling, registration, and insurance verification
- Coordinate multi-specialty appointments and diagnostic procedures
- Maintain accurate electronic health records (EHR) documentation
- Handle patient inquiries via phone, email, and in-person with professionalism
- Assist with billing processes and insurance claim follow-ups
- Collaborate with clinical teams to optimize patient flow
- Support quality improvement initiatives and compliance protocols
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of healthcare or medical office experience
- Proficiency with EHR systems (Epic or NextGen preferred)
- Exceptional communication and interpersonal skills
- Strong attention to detail and multitasking ability
- Ability to work 20-25 hours/week with flexible scheduling
- Basic knowledge of medical terminology and HIPAA regulations