Job Description
Join InnovateTech Solutions as a Part-Time IT Support Specialist in sunny San Diego! We're seeking tech-savvy professionals to join our dynamic team with immediate visa sponsorship opportunities. Enjoy flexible hours while working with cutting-edge technology in a collaborative environment. Perfect for skilled international professionals seeking part-time roles in the heart of California's tech hub.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Install, configure, and maintain desktop/laptop systems and peripherals
- Troubleshoot and resolve system issues via remote and onsite support
- Document IT processes, incidents, and resolutions in ticketing systems
- Assist with cybersecurity protocols and data protection measures
- Collaborate with cross-functional teams on IT infrastructure projects
Qualifications
- Associate's degree in IT or equivalent experience (3+ years)
- Proficiency in Windows, macOS, and Linux environments
- Strong knowledge of networking (TCP/IP, DNS, DHCP) and cloud services
- Experience with helpdesk tools (ServiceNow, Jira, Zendesk)
- Valid work authorization in the US or eligible for visa sponsorship
- CompTIA A+/Network+ certifications preferred