Job Description
Join TechSolutions Inc., a leading Denver-based IT innovator, as a Part-Time IT Support Specialist. We're seeking a dedicated professional to provide exceptional technical support while offering visa sponsorship for eligible candidates. This hybrid role (20-25 hours/week) is perfect for skilled individuals looking to advance their career in Colorado's thriving tech scene.
As a key member of our dynamic IT team, you'll empower users through seamless troubleshooting and system maintenance. Our commitment to diversity and inclusion makes us an ideal employer for international talent seeking professional growth in the US.
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS environments
- Manage user accounts, permissions, and active directory configurations
- Deploy and maintain network infrastructure including routers, switches, and firewalls
- Provide remote and on-site technical support to 50+ employees
- Document technical processes and maintain IT knowledge base
- Collaborate with vendors for hardware procurement and service contracts
- Implement cybersecurity best practices across company systems
Qualifications
- Associate's degree in IT or equivalent experience (3+ years)
- CompTIA A+/Network+ certification required
- Proficiency in Active Directory, Office 365, and cloud platforms
- Strong troubleshooting skills with network diagnostics tools
- Excellent verbal/written communication abilities
- Eligibility for US work visa sponsorship (H-1B/OPT/CPT)
- Experience with ticketing systems (ServiceNow/Jira preferred)