Job Description
Join Arctic Tech Solutions as a Part-Time IT Support Specialist in Anchorage, Alaska! We're seeking skilled professionals to deliver exceptional technical support while embracing our commitment to diversity through visa sponsorship. Enjoy flexible hours, competitive compensation, and the opportunity to work with cutting-edge technology in Alaska's vibrant tech hub. Apply today and become part of our innovative team!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Troubleshoot and resolve IT issues efficiently with minimal disruption
- Assist in system upgrades, security patches, and maintenance tasks
- Document IT processes and maintain accurate service records
- Collaborate with cross-functional teams to implement technology solutions
- Support users with clear communication and patient guidance
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 2+ years of hands-on IT support experience
- Strong knowledge of Windows/macOS operating systems and networking fundamentals
- Certifications (CompTIA A+, Network+) preferred
- Excellent problem-solving and interpersonal skills
- Must be eligible for visa sponsorship (H-1B/OPT candidates welcome)
- Ability to work 20-30 hours/week with flexible scheduling