Job Description
Join TechSolutions Inc., a leading innovator in IT infrastructure, as a Part-Time IT Support Specialist in downtown Chicago. We're seeking a passionate tech professional to deliver exceptional user support while advancing your career in a dynamic environment. Visa sponsorship is available for qualified candidates. Enjoy flexible hours, competitive compensation, and opportunities to work with cutting-edge technologies in a collaborative team setting.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network issues
- Manage user accounts, system configurations, and security protocols
- Document IT processes and maintain knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Train staff on new technologies and best practices
- Monitor system performance and implement preventive maintenance
Qualifications
- Bachelor's degree in IT, Computer Science, or related field
- 2+ years of experience in IT support or helpdesk roles
- Strong proficiency in Windows/macOS systems and network troubleshooting
- Experience with cloud platforms (AWS/Azure) and virtualization
- Excellent problem-solving and communication skills
- Must be eligible for US visa sponsorship (H-1B, O-1, etc.)