Job Description
Join CyberNet Solutions as a Part-Time IT Support Specialist in El Paso, TX! We're seeking a tech-savvy professional to deliver exceptional IT services while supporting our diverse team. This role offers visa sponsorship for qualified international candidates seeking to build their career in the U.S. tech landscape. Enjoy flexible hours, collaborative environment, and opportunities to grow with a forward-thinking company.
As a key member of our IT department, you'll ensure seamless operations across our systems while gaining exposure to cutting-edge technologies. Perfect for students, career changers, or professionals seeking work-life balance.
Responsibilities
- Provide technical support for hardware, software, and network systems
- Troubleshoot and resolve IT issues via remote and in-person assistance
- Install, configure, and maintain computer equipment and peripherals
- Document technical processes and create knowledge base articles
- Support cybersecurity protocols and data protection measures
- Collaborate with team on system upgrades and maintenance schedules
- Train users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 1-2 years of hands-on IT support experience
- Strong knowledge of Windows/macOS, networking fundamentals, and cloud services
- Excellent problem-solving and communication skills
- Ability to work independently with minimal supervision
- Valid work authorization in the U.S. (visa sponsorship available for eligible candidates)
- CompTIA A+ or similar certification preferred