Job Description
Join TechSolutions Inc. as a Part-Time IT Support Specialist in sunny El Paso, TX! We're seeking tech-savvy professionals who thrive in dynamic environments and offer visa sponsorship for eligible candidates. Enjoy flexible hours while making a tangible impact on our cutting-edge IT infrastructure.
Perks of the Role:
- 20-25 hours/week with remote options
- Competitive hourly rates with performance bonuses
- Visa sponsorship for qualified international talent
- Access to industry-leading certification programs
Responsibilities
- Provide Tier 2/3 technical support for hardware/software systems
- Manage network infrastructure including routers, switches, and firewalls
- Implement cybersecurity protocols and threat mitigation
- Collaborate with cross-functional teams on system integrations
- Document IT processes and create knowledge base articles
- Train staff on new technologies and best practices
- Monitor system performance and optimize IT workflows
Qualifications
- Associate's degree in IT/Cybersecurity or 3+ years equivalent experience
- Active CompTIA A+/Network+ or Microsoft Azure certification
- Proficiency in Windows Server administration and cloud platforms
- Experience with ticketing systems (ServiceNow/Jira)
- Strong troubleshooting skills for complex IT issues
- Excellent written/spoken English communication
- Eligibility for US work visa sponsorship