Job Description
Are you seeking a part-time job in Detroit, MI with immediate start opportunities? Apex Tech Solutions is urgently hiring a Customer Support Specialist to join our growing team. We pride ourselves on a modern work culture and offer competitive compensation for dedicated professionals.
Our ideal candidate is a proactive problem-solver who excels in a fast-paced environment. If you are looking for flexibility and a chance to make an impact, apply today!
Why Choose Us?
- Immediate Start Date: Join us as soon as this week.
- Flexible Hours: Work part-time around your other commitments.
- Modern Tools: Use the latest CRM software to streamline your workflow.
Responsibilities
- Provide exceptional customer service via phone, email, and chat.
- Process customer orders and handle returns efficiently.
- Update and maintain accurate customer databases.
- Resolve complex inquiries by collaborating with senior team members.
- Assist in training new part-time staff members.
- Monitor email queues and ensure response times are met.
Qualifications
- High school diploma or GED required.
- Basic proficiency in Microsoft Office Suite (Word, Excel).
- Strong written and verbal communication skills.
- Ability to work independently with minimal supervision.
- Previous experience in customer service is a plus.
- Must be legally authorized to work in the United States.