Job Description
Are you a problem solver with a passion for helping others? Nexus Digital Solutions is seeking a Part-Time Customer Support Specialist to join our growing team based in Denver, Colorado. We offer a flexible schedule, competitive pay, and a collaborative culture that values your time and talent. If you have excellent communication skills and want to make a real impact, apply today!
Responsibilities
- Provide exceptional technical support to clients via chat, email, and phone.
- Troubleshoot and resolve product inquiries and account issues efficiently.
- Maintain accurate records of customer interactions in our CRM system.
- Collaborate with the product team to identify and report recurring issues.
- Assist in onboarding new clients and explaining product features.
Qualifications
- High school diploma or GED required; Associate’s degree preferred.
- Previous customer service or technical support experience is a plus.
- Strong written and verbal communication skills.
- Ability to work independently in a remote environment.
- Basic proficiency with CRM software and computer applications.