Job Description
Join Wichita Community Solutions as a Part-Time Customer Service Specialist and become the face of our innovative local initiatives! We're seeking energetic individuals to deliver exceptional service while supporting our growing team. This direct-hire position offers flexible scheduling, competitive pay, and opportunities for advancement in a dynamic environment. If you're passionate about helping others and thrive in fast-paced settings, apply today!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Resolve service issues efficiently using CRM systems and established protocols
- Process transactions accurately while maintaining detailed records
- Collaborate with team members to ensure seamless service delivery
- Contribute to process improvements for enhanced customer satisfaction
- Represent company values during all customer interactions
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or retail experience
- Proficient with Microsoft Office Suite and digital tools
- Strong problem-solving and conflict resolution abilities
- Excellent verbal/written communication skills
- Ability to work flexible shifts including evenings/weekends
- Valid Kansas driver's license (if travel required)