Job Description
Join our dynamic team at Louisville Retail Solutions as a Part-Time Customer Service Specialist! We're urgently seeking energetic individuals to deliver exceptional experiences to our valued clients. This flexible role offers competitive pay, growth opportunities, and a supportive environment. Perfect for students, career-changers, or those seeking supplemental income. Apply today and become part of Louisville's premier retail experience!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Resolve customer complaints and escalate complex issues
- Assist with inventory management and stock replenishment
- Collaborate with team members to maintain store standards
- Train new associates on customer service protocols
- Contribute to a positive and inclusive work environment
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Proficiency with basic computer systems
- Attention to detail and accuracy in transactions
- Positive attitude and team-oriented mindset