Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional customer experiences in our Albuquerque locations. This role offers flexible scheduling and opportunities for growth within our rapidly expanding retail network. Perfect for students or professionals seeking work-life balance!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions and resolve billing discrepancies efficiently
- Assist with inventory management and store merchandising
- Collaborate with team members to ensure seamless store operations
- Uphold brand standards through exceptional service delivery
- Participate in weekend and evening shifts as required
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong verbal communication and problem-solving skills
- Ability to work flexible hours including weekends
- Basic proficiency with POS systems and Microsoft Office
- Valid driver's license and reliable transportation
- Positive attitude with a customer-first mindset