Job Description
Join our dynamic team at CityServe Philadelphia and make a real impact in your community! We're urgently seeking enthusiastic Part-Time Customer Service Specialists to deliver exceptional experiences to our diverse clientele. This flexible role offers the perfect opportunity to develop valuable skills while contributing to a mission-driven organization. Enjoy competitive pay, a supportive work environment, and the chance to grow with us as we expand our operations in the heart of Philadelphia.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Handle inquiries, resolve complaints, and process transactions efficiently
- Collaborate with team members to ensure seamless service delivery
- Update and maintain accurate customer records in our CRM system
- Assist with inventory management and store operations as needed
- Contribute to a positive and inclusive workplace culture
- Adhere to all company policies and safety protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic proficiency with Microsoft Office Suite
- Flexibility to work evenings and weekends
- Positive attitude and problem-solving mindset
- Reliable transportation to our Arch Street location