Job Description
Join our dynamic team in sunny San Diego! We're seeking energetic Part-Time Customer Service Specialists to deliver exceptional client experiences. This flexible role offers immediate start with competitive pay and growth opportunities. Perfect for students, career-changers, or those seeking work-life balance. Enjoy a modern workspace with competitive benefits including paid training and flexible scheduling.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Process transactions and maintain accurate client records
- Collaborate with team to improve service quality
- Meet/exceed performance metrics for response time and satisfaction
- Participate in ongoing product training
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Ability to multitask in fast-paced environment
- Proficient with CRM software (e.g., Salesforce)
- Available to work evenings/weekends (20-30 hrs/week)
- Positive attitude with problem-solving mindset