Job Description
Join Sacramento Community Services as a Part-Time Customer Service Specialist and make an immediate impact! We're seeking passionate individuals to deliver exceptional support to our diverse community. This flexible role offers competitive pay and the chance to develop valuable skills in a dynamic environment. Perfect for students, career changers, or those seeking work-life balance. Apply today and start your rewarding journey with us!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing issues and product/service complaints efficiently
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Contribute to process improvement initiatives
- Represent company values with every customer interaction
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficiency with CRM software and Microsoft Office Suite
- Exceptional communication and problem-solving abilities
- Ability to work independently with minimal supervision
- Flexible availability including weekends and evenings
- Valid California driver's license (if field visits required)