Job Description
Join our dynamic team at El Paso Community Services as a Part-Time Customer Service Specialist! We're urgently hiring compassionate individuals to deliver exceptional support to our diverse community. This flexible role offers immediate start dates and competitive compensation. If you thrive in fast-paced environments and want to make a real impact, apply now!
Responsibilities
- Handle inbound customer inquiries via phone, email, and in-person channels
- Resolve billing issues and process transactions accurately
- Maintain detailed records in CRM systems
- Collaborate with cross-functional teams to ensure seamless service
- Identify opportunities for process improvements
- Assist with community outreach programs
- Adhere to all company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office Suite
- Bilingual (English/Spanish) highly desirable
- Ability to work flexible hours including weekends
- Basic math and data entry skills
- Positive attitude with customer-first mindset