Job Description
Join Denver's fastest-growing tech firm as a Part-Time Customer Service Specialist! We're seeking passionate individuals to deliver exceptional client experiences in our dynamic downtown office. This direct-hire role offers competitive pay, flexible scheduling, and growth opportunities within our innovative team.
Responsibilities
- Handle inbound customer inquiries via phone, email, and live chat with professionalism
- Resolve technical issues and product questions efficiently
- Process orders, returns, and warranty claims accurately
- Document all interactions in CRM system with precision
- Collaborate with technical support team for complex escalations
- Proactively identify opportunities to enhance customer satisfaction
Qualifications
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Proficiency with CRM software (Salesforce experience a plus)
- Ability to multitask in fast-paced environment
- High school diploma or equivalent required
- Flexibility to work evenings/weekends (20-25 hours/week)