Job Description
Join our award-winning team at Cleveland Community Services and make a difference in your community! We're hosting an exclusive hiring event for dynamic individuals seeking flexible part-time roles. Enjoy competitive pay, a supportive work environment, and opportunities for growth. Perfect for students, parents, or career changers looking to balance work with life. Apply today and start your journey with us!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve inquiries efficiently while maintaining high satisfaction standards
- Process transactions accurately and maintain detailed records
- Collaborate with cross-functional teams to enhance service delivery
- Participate in ongoing training to stay updated on policies
- Contribute to a positive team culture through proactive communication
Qualifications
- High school diploma or equivalent required
- 6+ months of customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office Suite
- Ability to work flexible shifts including evenings/weekends
- Valid Ohio driver's license if field visits required
- Background check and drug screen mandatory