Job Description
Join our award-winning team at Premier Solutions Group! We're seeking energetic Part-Time Customer Service Specialists to deliver exceptional experiences for our clients. This direct-hire opportunity offers competitive pay, flexible scheduling, and growth potential in a supportive environment. Perfect for students, parents, or career-changers seeking work-life balance.
Responsibilities
- Resolve customer inquiries via phone, email, and live chat
- Process orders and transactions with precision
- Maintain detailed records in CRM systems
- Collaborate with team members to resolve escalated issues
- Adhere to company protocols and service standards
- Identify opportunities for process improvements
- Support marketing campaigns during peak hours
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficient in Microsoft Office Suite
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
- Flexible availability including weekends
- Valid Texas ID and reliable transportation
- Positive attitude with problem-solving mindset