Job Description
Join our dynamic team at Metro Retail Solutions for an exciting part-time opportunity in Oklahoma City! We're hosting a hiring event for motivated individuals who thrive in customer-facing environments. Enjoy competitive pay, flexible scheduling, and a vibrant workplace culture. As a Customer Service Specialist, you'll be the heart of our operations, delivering exceptional experiences to every client. Why apply? We offer rapid advancement paths, comprehensive training, and benefits including employee discounts and performance bonuses. Perfect for students, career changers, or anyone seeking work-life balance. Don't miss this chance to grow your career while making a real impact!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems and maintain cash drawer accountability
- Resolve customer inquiries and complaints with empathy and efficiency
- Collaborate with team members to ensure seamless store operations
- Assist with inventory management and visual merchandising standards
- Participate in daily team briefings and training sessions
- Uphold company policies and safety protocols at all times
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6+ months customer service or retail experience preferred
- Strong communication and conflict resolution skills
- Basic math proficiency and comfort with technology
- Availability to work evenings, weekends, and holidays
- Positive attitude with problem-solving mindset
- Reliable transportation to Commerce Plaza location