Job Description
Join our dynamic team at Innovate Solutions Inc. as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional support to our tech clients in San Jose. No degree required – we value real-world experience and a positive attitude. Enjoy flexible scheduling, competitive pay, and opportunities for growth. If you're passionate about helping others and thrive in a fast-paced environment, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and troubleshoot technical issues
- Maintain accurate customer records in CRM systems
- Collaborate with team to resolve escalated concerns
- Assist with basic inventory management tasks
- Participate in ongoing product training sessions
- Contribute to improving customer satisfaction metrics
Qualifications
- High school diploma or equivalent (no college degree needed)
- 1+ years customer service or support experience preferred
- Proficient with Microsoft Office and CRM software
- Excellent verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Strong problem-solving abilities
- Flexible availability including evenings and weekends
- Valid California ID and reliable transportation