Job Description
Join our dynamic team at Nexus Retail Solutions as a Part-Time Customer Service Specialist in Atlanta! We're urgently seeking passionate individuals to deliver exceptional customer experiences in a fast-paced retail environment. This role offers flexible scheduling and opportunities for career growth within our expanding Georgia operations.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using POS systems while maintaining cash handling standards
- Resolve customer complaints through effective problem-solving and solution implementation
- Assist with inventory management, stock replenishment, and visual merchandising
- Collaborate with team members to ensure seamless store operations and customer satisfaction
- Contribute to a positive team culture through proactive communication and support
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 6 months customer service or retail experience
- Proficiency with POS systems and basic office software
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including weekends and holidays
- Valid Georgia driver's license and reliable transportation
- Basic math skills and attention to detail