Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist! We're urgently hiring motivated individuals to deliver exceptional customer experiences in our fast-paced retail environment. This direct-hire opportunity offers flexible hours and competitive pay in the heart of Los Angeles. If you're passionate about helping others and thrive in a collaborative setting, apply today and start your career journey with us!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Process transactions accurately and maintain organized sales records
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management and product displays
- Collaborate with team members to achieve daily sales targets
- Train new staff on customer service protocols and product knowledge
- Contribute to a positive and inclusive store environment
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Basic proficiency with POS systems and Microsoft Office
- Positive attitude with problem-solving aptitude
- Ability to stand for extended periods and lift up to 25 lbs