Job Description
Join our dynamic team at Phoenix Retail Solutions as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional experiences in our downtown Phoenix location. This role offers flexible scheduling (15-25 hours/week) with competitive pay and growth opportunities. If you're passionate about helping others and thrive in fast-paced environments, we want to meet you!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Resolve customer complaints and escalate complex issues
- Assist with inventory management and store displays
- Collaborate with team members to maintain store standards
- Support promotional campaigns and special events
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Proficiency with point-of-sale systems
- Strong problem-solving and communication skills
- Ability to work flexible weekends/holidays
- Basic math and cash handling abilities
- Positive attitude and team player mentality