Job Description
Join our dynamic team at Urban Retail Group as a Part-Time Customer Service Specialist! We're seeking friendly, detail-oriented individuals to deliver exceptional shopping experiences at our flagship Columbus location. This flexible role is perfect for students, career-changers, or anyone seeking a rewarding part-time opportunity with growth potential.
Enjoy competitive pay, a supportive team environment, and training on industry-leading retail technologies. We offer consistent schedules including evenings and weekends, with opportunities for advancement into full-time roles.
Responsibilities
- Provide outstanding customer service through in-person, phone, and digital channels
- Process transactions accurately using POS systems while maintaining cash handling standards
- Resolve customer inquiries and complaints with professionalism and empathy
- Assist with inventory management, merchandising, and store presentation
- Collaborate with team members to achieve daily sales and service goals
- Maintain clean, organized store environment following safety protocols
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends and holidays
- Basic math proficiency and comfort with technology
- Positive attitude and commitment to teamwork
- Must pass background check and drug screening