Job Description
Join our dynamic team at Midwest Solutions Group as a Part-Time Customer Service Specialist! We're seeking friendly, tech-savvy individuals to deliver exceptional support to our growing client base. This flexible opportunity offers competitive pay, training, and a supportive work environment. Perfect for students or professionals seeking work-life balance. Apply now and become part of Wichita's premier service provider!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process transactions and maintain accurate client records
- Resolve service issues with empathy and efficiency
- Collaborate with team members to improve service quality
- Utilize CRM software to manage client interactions
- Participate in weekly training sessions
- Support marketing initiatives during peak seasons
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Proficiency with Microsoft Office suite
- Excellent verbal/written communication skills
- Ability to work flexible hours including weekends
- Basic knowledge of CRM systems
- Positive attitude and problem-solving mindset