Job Description
Join City Retail Solutions as a Part-Time Customer Service Specialist and become the heart of our dynamic team! We're urgently seeking enthusiastic individuals to deliver exceptional service to our growing customer base in Houston. Enjoy flexible hours, competitive pay, and a vibrant work environment where your contributions make a real difference. Perfect for students, career changers, or anyone seeking work-life balance. Apply today and start your rewarding career journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer concerns efficiently by identifying solutions and escalating complex issues
- Assist with inventory management, merchandising, and store operations as needed
- Collaborate with team members to ensure smooth daily store functions
- Uphold brand standards through exceptional service and store presentation
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills with ability to multitask in fast-paced settings
- Basic proficiency with POS systems and Microsoft Office Suite
- Reliable transportation and consistent availability for weekend/evening shifts
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude with problem-solving mindset