Job Description
Join our dynamic team at Retail Plus Solutions Inc. and kickstart your career immediately! We're seeking a Part-Time Customer Service Specialist to deliver exceptional support to our growing client base in Charlotte, NC. This role offers flexible scheduling and the chance to develop valuable professional skills in a fast-paced retail environment. If you're passionate about helping others and thrive in team settings, we want to hear from you today!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve product and service issues efficiently
- Process transactions and maintain accurate records
- Collaborate with sales and support teams
- Update customer profiles in CRM systems
- Assist with inventory management tasks
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience
- Proficient in Microsoft Office Suite
- Strong problem-solving abilities
- Excellent verbal and written communication
- Ability to work flexible shifts