Job Description
Join our dynamic team at Sacramento Community Services and make a meaningful impact in your community! We're urgently seeking passionate individuals for our part-time customer service positions. This flexible role offers the perfect opportunity to develop professional skills while serving diverse clients across Sacramento County. Enjoy competitive pay, supportive management, and a vibrant work environment where your contributions are valued. Immediate start available—apply now to become part of our mission-driven organization!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate client records in our CRM system
- Resolve client inquiries and escalate complex issues to supervisors
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to enhance product knowledge
- Support community outreach initiatives during assigned shifts
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or retail experience
- Strong verbal communication and active listening skills
- Proficiency with Microsoft Office Suite and CRM platforms
- Ability to work flexible hours including weekends
- Valid California driver's license (if travel required)
- Positive attitude and problem-solving mindset