Job Description
Immediate Opportunity in Atlanta! Join Omaha Ne Solutions as a Part-Time Customer Service Specialist and become part of our award-winning team. We're urgently hiring motivated individuals to deliver exceptional client experiences while enjoying flexible scheduling and competitive pay.
This direct hire position offers stability, growth potential, and a collaborative environment where your contributions are valued. Perfect for students, career changers, or those seeking work-life balance!
Responsibilities
- Handle inbound/outbound calls and resolve customer inquiries with professionalism
- Process transactions accurately using CRM software and digital tools
- Collaborate with cross-functional teams to ensure seamless service delivery
- Maintain detailed records of customer interactions and resolutions
- Identify upsell opportunities to enhance customer satisfaction
- Adhere to company protocols and compliance standards
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service or retail experience
- Strong verbal communication and active listening skills
- Proficiency with Microsoft Office Suite and basic tech tools
- Ability to work flexible shifts including evenings/weekends
- Positive attitude with problem-solving mindset