Job Description
Join our dynamic team at Urban Staffing Solutions and kickstart your career immediately! We're seeking passionate Part-Time Customer Service Specialists to deliver exceptional experiences for our clients in sunny San Diego. This flexible role offers the perfect opportunity to develop professional skills while maintaining work-life balance.
What We Offer:
- Immediate start with competitive compensation
- Flexible weekday/weekend scheduling options
- Comprehensive training and growth opportunities
- Collaborative team environment in downtown San Diego
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve service issues efficiently while maintaining high satisfaction rates
- Update customer records in CRM systems with accuracy
- Collaborate with cross-functional teams to resolve complex cases
- Meet performance metrics for response time and resolution quality
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent; college degree preferred
- 6+ months customer service experience
- Strong written and verbal communication skills
- Proficient with Microsoft Office and CRM software
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset
- Valid California ID and reliable transportation