Job Description
Join our dynamic team at Sacramento Community Services and make an immediate impact! We're seeking passionate individuals to fill part-time customer service roles across Sacramento. Enjoy flexible scheduling, competitive pay, and a supportive environment while serving our diverse community. No experience necessary – we provide comprehensive training to set you up for success. Apply today and start your rewarding career journey tomorrow!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our point-of-sale system
- Resolve customer issues promptly and escalate complex cases as needed
- Maintain detailed records of interactions in our CRM database
- Collaborate with team members to ensure seamless service delivery
- Support inventory management and store operations as assigned
- Adhere to company policies and safety protocols at all times
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems quickly
- Positive attitude and customer-focused mindset
- Ability to work flexible hours including weekends and evenings
- Valid California driver's license (if required for location visits)
- No prior experience necessary – training provided
- Must pass background check and drug screening