Job Description
Join our vibrant team at Pacific Coast Retail Group, where we're transforming the shopping experience in Long Beach! We're seeking passionate Part-Time Customer Service Specialists to deliver exceptional service at our flagship downtown location. Enjoy a flexible schedule, competitive pay, and a supportive environment that values your growth. Perfect for students, parents, or career changers seeking work-life balance.
As a key member of our retail family, you'll create memorable customer interactions while driving sales and operational excellence. Our modern store offers a dynamic atmosphere with opportunities to develop new skills in a fast-paced, team-oriented setting. We provide comprehensive training and a clear path to advancement for high performers.
Responsibilities
- Deliver exceptional in-person customer service with product expertise
- Process transactions accurately using POS systems
- Manage inventory and maintain visually appealing displays
- Resolve customer inquiries and complaints with professionalism
- Collaborate with team members on sales goals and merchandising
- Assist with stock receiving and inventory management
- Uphold brand standards in store presentation and cleanliness
Qualifications
- High school diploma or equivalent (students welcome)
- 1+ years customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work evenings, weekends, and holidays
- Basic math proficiency and comfort with technology
- Valid California driver's license (for occasional errands)
- Positive attitude and team player mentality