Job Description
We are seeking motivated and friendly individuals to join our growing team in the heart of St. Petersburg, FL. This is an excellent opportunity for students, retirees, or anyone looking for a flexible work schedule without the requirement of a college degree. We value attitude, reliability, and a willingness to learn.
What You Will Do:
As a Part-Time Customer Service Associate, you will be the face of our brand, ensuring our customers have a seamless experience. You will work in a modern, collaborative environment that prioritizes employee well-being and professional growth.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Resolve customer complaints and issues efficiently to ensure high satisfaction rates.
- Process orders, returns, and exchanges accurately using our internal software.
- Document all customer interactions and transactions in the CRM system.
- Collaborate with the sales and logistics teams to ensure seamless service delivery.
- Assist in maintaining a clean and organized workspace.
Qualifications
- High school diploma or GED (a degree is not required).
- Previous customer service experience is a plus but not mandatory.
- Strong verbal communication and active listening skills.
- Basic computer literacy and typing speed of 35+ WPM.
- Ability to work evenings and weekends as part of the rotation.
- A positive, problem-solving mindset and professional demeanor.