Job Description
Are you a dedicated professional looking for flexible work-life balance? Fort Worth Retail Group is seeking a highly motivated Part-Time Customer Service Representative to join our dynamic team. We pride ourselves on delivering exceptional service and are looking for someone who shares our passion for excellence.
In this role, you will be the face of our brand, ensuring our customers receive the highest level of support. Whether assisting with inquiries or processing orders, your contribution will make a significant impact on our continued success.
Why Join Us?
- Competitive hourly wage ($18 - $22/hr)
- Flexible scheduling to fit your lifestyle
- Opportunities for career advancement
- Supportive and collaborative work environment
Responsibilities
- Greet and assist customers with a friendly and professional demeanor.
- Handle incoming calls, emails, and chat inquiries efficiently.
- Process sales transactions and returns accurately.
- Resolve customer complaints and escalate issues when necessary.
- Maintain up-to-date knowledge of company products and policies.
- Assist with inventory management and stocking as needed.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Proficiency in basic computer applications and data entry.
- Ability to work independently and as part of a team.
- Reliable transportation to the Fort Worth location.