Job Description
Are you looking for a flexible schedule in the heart of Indianapolis?
Apex Solutions Inc. is currently seeking a highly motivated Part-Time Customer Service Representative to join our dynamic team. If you thrive in a fast-paced environment and enjoy helping others, we want to hear from you!
We offer a competitive hourly rate, a supportive work culture, and the flexibility you need to balance your lifestyle. This is an excellent opportunity for those seeking work-life balance without sacrificing career growth.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with professionalism and efficiency.
- Assist customers with product information, account inquiries, and issue resolution.
- Perform accurate data entry and maintain up-to-date customer records in our CRM system.
- Collaborate with the sales and support teams to ensure a seamless customer experience.
- Identify opportunities to upsell products or services based on customer needs.
- Document all interactions and resolutions accurately in the company database.
Qualifications
- High school diploma or equivalent required; associate degree preferred.
- Previous experience in customer service or a related field is a plus.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong typing skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently and manage time effectively.