Job Description
We are urgently hiring for dynamic Part Time professionals in the Detroit and Illinois area. Join a team that values innovation, growth, and work-life balance. This is a fantastic opportunity for students or those seeking flexible schedules.
Why Join Us?
- Competitive hourly rate.
- Flexible shift options.
- Modern, inclusive work culture.
Responsibilities
- Handle incoming customer inquiries via phone and email with a professional tone.
- Resolve technical issues and provide accurate information regarding products and services.
- Document all customer interactions and feedback in our CRM system.
- Collaborate with the team to improve service standards and processes.
- Assist in training new hires and onboarding procedures.
- Maintain a clean and organized workspace.
Qualifications
- High school diploma or equivalent required.
- Proven experience in customer service or retail preferred.
- Strong verbal and written communication skills.
- Basic computer proficiency and ability to navigate multiple software applications.
- Ability to work independently and manage time effectively.
- Reliable transportation to the Detroit office.