Job Description
Join our inclusive team at Global Horizons Staffing, where we celebrate diversity and provide supportive opportunities for international professionals! We're seeking a Part-Time Customer Service Associate to deliver exceptional experiences to our diverse clientele. This role offers flexible scheduling, English-language support, and a welcoming environment where your background is valued. Perfect for students, expats, or newcomers to Bakersfield looking for meaningful part-time work.
Why Join Us?
- Comprehensive onboarding and language assistance
- Cultural sensitivity training provided
- Flexible shifts (evenings/weekends available)
- Clear growth path to full-time roles
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with patience and clarity
- Assist clients with account information, product details, and service navigation
- Collaborate with multilingual team members to resolve cross-cultural communication needs
- Maintain accurate customer records in CRM systems
- Participate in monthly cultural exchange workshops
- Support community outreach initiatives for immigrant populations
Qualifications
- High school diploma or equivalent (international degrees welcome)
- Basic English proficiency (written/spoken)
- Customer service experience preferred but not required
- Comfortable working in diverse, multicultural environments
- Reliable transportation to our Bakersfield location
- Ability to work 20-25 hours per week (flexible scheduling)
- Positive attitude and eagerness to learn American business practices