Job Description
Are you looking for a rewarding opportunity in Wichita? Apex Solutions LLC is seeking a dedicated Part-Time Customer Service Associate to join our growing team. We offer a direct hire position with a competitive salary and a supportive work environment.
In this role, you will be the first point of contact for our clients, ensuring their needs are met with professionalism and efficiency. We value flexibility and are looking for someone who can thrive in a fast-paced setting.
Why Join Us?
- Direct Hire: No temporary contracts; build a long-term career.
- Competitive Pay: Earn between $15.00 and $18.00 per hour.
- Flexible Schedule: Part-time hours designed to fit your lifestyle.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer issues and complaints with patience and empathy.
- Accurately document all customer interactions and transactions in the CRM system.
- Assist with product information, order processing, and returns.
- Collaborate with the team to improve customer satisfaction scores.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong computer literacy and proficiency with Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to multi-task and manage time effectively.