Job Description
Join our dynamic team at Detroit Community Services as a Part-Time Customer Service Associate! We're seeking friendly, energetic individuals to deliver exceptional service to our diverse community. This role offers flexible scheduling and the opportunity to make a real impact while building valuable skills. Perfect for students, parents, or anyone seeking work-life balance in the heart of Detroit.
Our supportive environment provides comprehensive training and growth opportunities. Enjoy competitive pay, employee discounts, and the satisfaction of serving your local community. Apply today and become part of Detroit's most trusted service organization!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions accurately and efficiently using our POS system
- Resolve customer inquiries and complaints with empathy and professionalism
- Assist with inventory management and merchandising duties
- Collaborate with team members to maintain a clean, organized workspace
- Participate in ongoing training to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work flexible hours including evenings and weekends
- Basic computer proficiency and comfort with technology
- Positive attitude and commitment to teamwork
- Reliable transportation and punctuality