Job Description
Are you a people person with a passion for excellence? We are currently seeking a highly motivated Part-Time Customer Experience Specialist to join our dynamic team in the heart of Louisville, Kentucky. In this role, you will be the face of our brand, ensuring every visitor has a seamless and enjoyable experience while driving sales and building lasting customer relationships.
As a key member of our team, you will thrive in a fast-paced environment where your attention to detail and problem-solving skills will make a tangible impact. We offer a competitive pay structure, flexible scheduling, and a supportive culture that values professional growth.
Why Join Us?
- Competitive hourly wage ($18.00 - $24.00)
- Flexible part-time schedule to fit your lifestyle
- Employee discounts on all products
- Opportunities for career advancement within the company
- Modern, collaborative work environment
Responsibilities
- Greet and assist customers with a friendly and professional demeanor upon arrival.
- Manage point-of-sale transactions accurately, ensuring all payments are processed correctly and securely.
- Resolve customer inquiries and complaints with patience, empathy, and efficiency.
- Assist in maintaining a clean, organized, and visually appealing store environment at all times.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Process returns, exchanges, and merchandise exchanges according to company policy.
- Stay informed about product knowledge and store promotions to provide accurate information.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or retail experience is preferred but not required.
- Strong verbal communication and interpersonal skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Basic computer proficiency and comfort with handheld devices.
- A positive attitude and a genuine desire to help others succeed.