Job Description
Join Urban Logistics Hub as a Part-Time Customer Service Associate and kickstart your career without needing a degree! We're seeking friendly, energetic individuals to deliver exceptional customer experiences at our Newark fulfillment center. Enjoy competitive pay, flexible scheduling, and a supportive team environment. Perfect for students, career changers, or anyone seeking supplemental income. No experience required – we provide comprehensive training!
Responsibilities
- Assist customers with inquiries, orders, and returns via phone, email, and in-person
- Process transactions accurately using POS systems
- Maintain organized inventory and stock shelves
- Collaborate with team members to ensure smooth operations
- Adhere to safety protocols and cleanliness standards
- Resolve customer concerns with professionalism and empathy
- Support promotional events and merchandising activities
Qualifications
- High school diploma or equivalent (no college degree required)
- Strong communication and interpersonal skills
- Basic computer literacy and comfort with digital tools
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability including weekends and evenings
- Positive attitude and customer-focused mindset
- Reliable transportation to Newark facility
- No prior experience necessary – training provided!