Job Description
Join Urban Retail Solutions as a Part-Time Customer Experience Specialist in our vibrant Chicago headquarters. We're seeking passionate individuals to deliver exceptional service while supporting our dynamic retail operations. This flexible role offers the perfect balance for students, professionals, and career changers seeking meaningful part-time work in Illinois.
Enjoy competitive compensation, modern workspaces, and opportunities to grow within our nationally recognized retail innovation company. Apply today and become part of a team that's reshaping the future of customer service in the Windy City.
Responsibilities
- Deliver outstanding in-person customer service at our flagship Chicago location
- Process transactions and resolve inquiries using our proprietary retail software
- Collaborate with cross-functional teams to enhance customer experience initiatives
- Assist with inventory management and visual merchandising tasks
- Participate in seasonal promotional events and store launches
- Maintain accurate customer records in our CRM system
- Support loss prevention protocols and store security procedures
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years customer service or retail experience preferred
- Proficiency with POS systems and Microsoft Office Suite
- Strong communication skills with attention to detail
- Ability to work flexible schedules including evenings and weekends
- Basic math skills and cash handling experience
- Valid Illinois driver's license (for occasional errands)
- Positive attitude and problem-solving mindset