Job Description
Join TechHub Solutions as a Part-Time Customer Experience Specialist in the heart of San Jose's tech district! We're seeking passionate individuals to deliver exceptional service while supporting our cutting-edge product ecosystem. This direct-hire opportunity offers flexible scheduling and competitive compensation in one of America's most dynamic cities. Perfect for students, career switchers, or professionals seeking work-life balance without compromising impact.
As a key member of our customer experience team, you'll become the face of innovation, bridging the gap between complex technology and user needs. Our San Jose headquarters is a hub of creativity and growth, offering unparalleled networking opportunities and exposure to industry-leading projects.
Responsibilities
- Deliver exceptional in-person and virtual customer support for tech products
- Process transactions and maintain accurate sales records
- Collaborate with cross-functional teams to resolve customer inquiries
- Conduct product demonstrations and training sessions
- Assist with inventory management and store operations
- Collect and analyze customer feedback for service improvement
- Participate in weekend and evening shift rotations
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or retail experience
- Proficiency with CRM systems and point-of-sale software
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Basic knowledge of consumer electronics or software
- Valid California driver's license (if applicable for logistics)
- Passion for technology and continuous learning