Job Description
Join Charlotte's premier lifestyle retailer as a Part-Time Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service in our dynamic downtown location. Perfect for students, career changers, or those seeking flexible hours. Enjoy competitive pay, employee discounts, and a vibrant team environment while contributing to our award-winning customer service standards.
Responsibilities
- Deliver personalized customer service through product knowledge and solution-based selling
- Process transactions accurately using POS systems while maintaining cash handling integrity
- Manage visual merchandising standards and inventory replenishment cycles
- Resolve customer inquiries with professionalism and product expertise
- Collaborate with cross-functional teams to drive sales and operational excellence
- Participate in seasonal product training and brand initiatives
Qualifications
- 1+ years retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings and weekends
- Basic math proficiency and POS system familiarity
- High school diploma or equivalent required
- Availability to work 15-25 hours weekly
- Valid North Carolina driver's license (for occasional store errands)